Genesys Exam GCX-SCR Topic 2 Question 15 Discussion

Actual exam question for Genesys's GCX-SCR exam

Question #: 15
Topic #: 2

You are working on a complex script that has multiple stack containers and components placed inside each other. You could use the feature to make sure you've selected the correct component or container.

AValidate

BNesting Indicators

CDebug

DContainer

Show Suggested Answer

Suggested Answer: B

To add a scheduled callback option to your script in Genesys Cloud CX, the components that need to be bound together are the Date/Time Input and a Button.

Date/Time Input: This component allows the agent or customer to select a specific date and time for the callback.

Button: This component is used to submit the selected date and time, triggering the scheduling of the callback.

These two components work together to enable the scheduling functionality within the script, allowing for the seamless setup of callbacks based on the user's input.

Genesys Cloud CX Scripting Components Documentation.

by Loreta at Dec 07, 2024, 02:14 PM

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Sena

10 hours ago

I agree with Candida, using Nesting Indicators can help us navigate through the complex script.

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Candida

2 days ago

I think the answer is B) Nesting Indicators.

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