Genesys Exam GCX-SCR Topic 2 Question 13 Discussion

Actual exam question for Genesys's GCX-SCR exam

Question #: 13
Topic #: 2

Devlin is assigned to create multiple scripts with many common sections, so he decides to create a script template from an existing script. To create a script template, help him to select the correct option in the image.

Show Suggested Answer

Suggested Answer: D

In the image provided, option 4 (D) represents the button used to manage script settings, which includes options for creating a script template. To create a script template from an existing script, the user must navigate to this menu and select the appropriate option to convert or save the script as a template for future use. This ensures that common sections can be reused across multiple scripts efficiently.

by Freeman at Oct 22, 2024, 02:40 AM

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Carin

5 months ago

Creating a script template is a smart move. Option C is the clear winner in my opinion. Saves a lot of time and effort.

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Kathrine

5 months ago

Haha, I bet Devlin wishes he had a 'Copy and Paste' button to create these script templates. Option 3 is the way to go!

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Ashleigh

5 months ago

I think Devlin will be happy with the decision to go with Option 3 for the script template.

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Kenny

5 months ago

I agree, using a template will save Devlin a lot of time and effort.

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Ira

5 months ago

Option 3 is definitely the best choice for creating script templates quickly.

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Belen

5 months ago

Option C looks like the right choice here. Devlin can easily reuse common sections across multiple scripts.

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Bettye

4 months ago

Definitely option C. It will save Devlin a lot of time in creating multiple scripts.

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Lettie

4 months ago

I would go with option C as well. It seems like the most efficient option.

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Vincent

4 months ago

Yeah, I agree. Option C allows for easy reuse of common sections.

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Annmarie

5 months ago

I think option C is the best choice.

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Nada

6 months ago

Definitely option 3. It's the most efficient way to create a template and save time on future scripts.

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Fatima

6 months ago

I think option C is the correct answer. Creating a script template from an existing script seems like the way to go.

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Alaine

4 months ago

Option D could also be a good choice, it might make creating scripts easier in the long run.

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Taryn

5 months ago

I would go with option A, it seems like the simplest way to create a script template.

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Mohammad

5 months ago

Option C seems to be the most logical choice for creating a script template. It's efficient to reuse existing content.

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Kara

5 months ago

I think option B might work too, it seems like a good option for creating multiple scripts.

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Ricarda

5 months ago

I think option C is the correct answer too. It makes sense to use an existing script as a template.

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Torie

5 months ago

I agree, option C looks like the best choice for creating a script template.

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Ranee

5 months ago

I agree, option C looks like the best choice for creating a script template.

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Susana

6 months ago

I disagree, I believe option C) 3 is the correct choice because it has the most common sections.

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Dahlia

6 months ago

I think Devlin should select option B) 2.

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