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Genesys Exam GCX-SCR Topic 2 Question 13 Discussion

Actual exam question for Genesys's GCX-SCR exam

Question #: 13
Topic #: 2

[All GCX-SCR Questions]

Devlin is assigned to create multiple scripts with many common sections, so he decides to create a script template from an existing script. To create a script template, help him to select the correct option in the image.

A1

B2

C3

D4

Show Suggested Answer

Suggested Answer: D

In the image provided, option 4 (D) represents the button used to manage script settings, which includes options for creating a script template. To create a script template from an existing script, the user must navigate to this menu and select the appropriate option to convert or save the script as a template for future use. This ensures that common sections can be reused across multiple scripts efficiently.

by Freeman at Oct 22, 2024, 02:40 AM

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Carin

9 days ago

Creating a script template is a smart move. Option C is the clear winner in my opinion. Saves a lot of time and effort.

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Kathrine

14 days ago

Haha, I bet Devlin wishes he had a 'Copy and Paste' button to create these script templates. Option 3 is the way to go!

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Belen

20 days ago

Option C looks like the right choice here. Devlin can easily reuse common sections across multiple scripts.

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Annmarie

9 days ago

I think option C is the best choice.

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Nada

23 days ago

Definitely option 3. It's the most efficient way to create a template and save time on future scripts.

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Fatima

28 days ago

I think option C is the correct answer. Creating a script template from an existing script seems like the way to go.

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Mohammad

9 days ago

Option C seems to be the most logical choice for creating a script template. It's efficient to reuse existing content.

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Kara

9 days ago

I think option B might work too, it seems like a good option for creating multiple scripts.

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Ricarda

14 days ago

I think option C is the correct answer too. It makes sense to use an existing script as a template.

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Torie

15 days ago

I agree, option C looks like the best choice for creating a script template.

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Ranee

15 days ago

I agree, option C looks like the best choice for creating a script template.

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Susana

30 days ago

I disagree, I believe option C) 3 is the correct choice because it has the most common sections.

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Dahlia

1 months ago

I think Devlin should select option B) 2.

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