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Genesys Exam GCX-ARC Topic 3 Question 40 Discussion

Actual exam question for Genesys's GCX-ARC exam
Question #: 40
Topic #: 3
[All GCX-ARC Questions]

Arrange the listed schedule groups based on call flow priority.

1. Closed

2. Emergency

3. Open

4. Holiday

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Suggested Answer: C

by Melynda at Sep 14, 2024, 07:56 PM

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Nichelle
6 months ago
Wait, is this a trick question? I thought the answer would be obvious, but now I'm second-guessing myself. D, I guess? Or maybe B? Ugh, I need more coffee for this.
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German
6 months ago
Emergency, then Closed, then Holiday, then Open. Easy peasy! C is the answer, folks.
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Gertude
5 months ago
Yes, that would make C the correct answer.
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Dean
5 months ago
I agree, so the correct order would be 2,3,1,4.
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Ernest
6 months ago
I think Emergency should come first, then Closed, then Holiday, and finally Open.
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Ilona
6 months ago
Hmm, that's interesting. I can see your point. But I still think Emergency, Open, Holiday, Closed makes more sense.
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Gilma
7 months ago
This is a tricky one! I'm going to have to think it through step-by-step. Let's see, Emergency, Open, Holiday, Closed... Yep, D is the way to go!
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Theola
7 months ago
I disagree, I believe it should be Emergency, Holiday, Closed, Open.
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Claudio
7 months ago
Closed schedules should be the lowest priority, so I think D is the right answer.
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Elenor
6 months ago
Yes, that makes sense. D is the correct answer.
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Dortha
6 months ago
So the order would be Emergency, Open, Holiday, and then Closed.
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Holley
6 months ago
I agree, Emergency should definitely be the first priority.
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Cory
7 months ago
I think D is correct because Closed schedules should be the lowest priority.
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Laquanda
7 months ago
Emergency calls should always have the highest priority, so 2 is the correct first option. But I'm not sure about the order of the rest.
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Shenika
7 months ago
B) 2,4,1,3
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Terrilyn
7 months ago
A) 2,3,4,1
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Ilona
7 months ago
I think the correct order is Emergency, Open, Holiday, Closed.
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