Genesys Exam GCX-ARC Topic 1 Question 5 Discussion

Actual exam question for Genesys's GCX-ARC exam

Question #: 5
Topic #: 1

Which action is used to define the configuration of a window or dialog box that delivers database information to an agent in conjunction with an inbound or outbound call?

ACollect Input

BSet Screen Pop

CCall Data Action

DSet UUI Data

Show Suggested Answer

Suggested Answer: B

by Chauncey at Mar 26, 2023, 12:00 AM

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