Genesys Exam GCX-ARC Topic 1 Question 3 Discussion

Actual exam question for Genesys's GCX-ARC exam

Question #: 3
Topic #: 1

Select the categories of ACD skills which can be added to a user or interaction. (Choose two.)

ALanguage

BRoles

CSkills

DQueue

Show Suggested Answer

Suggested Answer: A, C

https://help.mypurecloud.com/articles/add-acd-skill-language-user/

by Tresa at Mar 24, 2023, 05:21 PM

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