Genesys Exam GCX-ARC Topic 1 Question 22 Discussion

Actual exam question for Genesys's GCX-ARC exam

Question #: 22
Topic #: 1

[All GCX-ARC Questions]

Select the types of scheduling available in Genesys Cloud. (Choose two.)

AManual Scheduling

BLoad based Scheduling

CAutomated Scheduling

DAll of the above

Show Suggested Answer

Suggested Answer: B, C

by Glendora at Mar 17, 2024, 12:20 AM

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Galen

5 months ago

I believe it's A) Manual Scheduling and B) Load based Scheduling because those are the most common types in Genesys Cloud.

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Luisa

5 months ago

But wouldn't Load based Scheduling be too similar to Automatic Scheduling?

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Shawna

5 months ago

I'm not too sure about Automated Scheduling, I think it might be Load based Scheduling instead.

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Margarett

6 months ago

I agree with Luisa, those two options seem the most likely.

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Luisa

6 months ago

I think it's A) Manual Scheduling and C) Automated Scheduling.

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Sarina

6 months ago

I believe the correct answers are A) Manual Scheduling and C) Automated Scheduling.

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Angella

6 months ago

I agree with you, but I also think A) Manual Scheduling is one of the options.

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Keva

7 months ago

I think the answer is C) Automated Scheduling.

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