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Genesys Exam GCP-GCX Topic 3 Question 46 Discussion

Actual exam question for Genesys's GCP-GCX exam

Question #: 46
Topic #: 3

[All GCP-GCX Questions]

The_________for iOS leverages the form factor of iOS tablets to help supervisors, managers, and executives make faster, more effective

managerial and operational decisions

AGenesys Cloud CX Supervisor

BGenesys Cloud CX Hub

CGenesys Cloud CX Task Manager

DGenesys Cloud CX Social Media Analyzer

Show Suggested Answer

Suggested Answer: A

The Genesys Cloud CX Supervisor app for iOS is specifically designed to leverage the form factor and capabilities of iOS tablets, providing supervisors, managers, and executives with a powerful tool to make faster and more effective managerial and operational decisions. This app offers a user-friendly interface and real-time data insights, enabling leaders to monitor agent performance, queue statistics, and other critical metrics on the go, thereby enhancing decision-making efficiency and responsiveness to changing operational needs.

by Jimmie at Jan 26, 2025, 02:11 AM

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Luisa

3 days ago

B is the way to go. Can't go wrong with a good ol' Hub to help make those high-level calls.

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Coleen

8 days ago

Haha, I'd go with the Social Media Analyzer. Who needs management decisions when you can just scroll through memes all day?

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Jaime

9 days ago

Option B seems to be the most relevant answer based on the description. The Hub seems like the right choice for this scenario.

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Lorrine

14 days ago

I think the answer is B as well. The Hub solution sounds like it would provide the necessary tools for supervisors and executives.

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Alida

2 days ago

I agree, the Hub solution seems like the best option for supervisors and executives.

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Royal

24 days ago

I think C) Genesys Cloud CX Task Manager might be useful for operational decisions.

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Goldie

28 days ago

I'm not sure, but I think B) Genesys Cloud CX Hub could also be a good choice for executives.

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Antonio

29 days ago

I agree with Sherell, the supervisor tool seems like the best option for making managerial decisions.

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Jin

1 months ago

Definitely B. The Genesys Cloud CX Hub is designed to leverage the iOS tablet form factor for improved managerial decision-making.

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Long

9 days ago

I think the Genesys Cloud CX Hub is the best option for leveraging iOS tablets.

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Jesusita

10 days ago

I agree, the Genesys Cloud CX Hub is perfect for supervisors and managers.

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Sherell

1 months ago

I think the answer is A) Genesys Cloud CX Supervisor.

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