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Genesys Exam GCP-GCX Topic 1 Question 44 Discussion

Actual exam question for Genesys's GCP-GCX exam
Question #: 44
Topic #: 1
[All GCP-GCX Questions]

Which options can be configured when setting up a queue? (Choose two.)

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Suggested Answer: A

The Genesys Cloud CX Supervisor app for iOS is specifically designed to leverage the form factor and capabilities of iOS tablets, providing supervisors, managers, and executives with a powerful tool to make faster and more effective managerial and operational decisions. This app offers a user-friendly interface and real-time data insights, enabling leaders to monitor agent performance, queue statistics, and other critical metrics on the go, thereby enhancing decision-making efficiency and responsiveness to changing operational needs.


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Vanna
5 hours ago
I agree with Mindy. Wrap-up Codes and ACD Skills are important for setting up a queue.
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Mindy
3 days ago
I think A) Wrap-up Codes and B) ACD Skills can be configured.
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