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Genesys Exam GCP-GCX Topic 1 Question 27 Discussion

Actual exam question for Genesys's GCP-GCX exam
Question #: 27
Topic #: 1
[All GCP-GCX Questions]

The________provides a high-level overview of a campaign's performance

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Suggested Answer: B

The Campaign Performance Summary view in Genesys Cloud CX provides a high-level overview of a campaign's performance, summarizing key metrics and outcomes. This view is designed to give managers and supervisors a quick snapshot of how campaigns are performing, enabling them to assess the effectiveness of their outreach strategies and make informed decisions about adjustments or improvements needed to optimize results.


by Ernie at May 08, 2024, 09:49 PM

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Jacquline
6 months ago
True, but summary view feels the most logical for an overview.
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Daniel
6 months ago
Honestly, these types of questions are tricky.
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Jose
6 months ago
But detail view is for detailed info, not high-level.
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Reuben
6 months ago
I'm leaning towards Campaign Performance Detail view.
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Jacquline
6 months ago
Yeah, that sounds right. It makes sense for an overview.
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Jose
7 months ago
I think it's the Campaign Performance Summary view.
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