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Genesys Exam GCP-GCX Topic 1 Question 25 Discussion

Actual exam question for Genesys's GCP-GCX exam

Question #: 25
Topic #: 1

[All GCP-GCX Questions]

Genesys Cloud CX comes with a predefined set of number plans and outbound routes - Users cannot customize new number plans and outbound routes.

ATrue

BFalse

Show Suggested Answer

Suggested Answer: B

Genesys Cloud CX provides the flexibility to customize telephony configurations, including the creation of new number plans and outbound routes. This allows organizations to tailor their telephony setup to their specific operational needs and call routing strategies, ensuring optimal call management and efficiency.

by Adelle at Apr 20, 2024, 04:18 AM

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Georgiann

9 months ago

I think the answer is false. It would be limiting if we couldn't customize number plans and outbound routes in a cloud-based platform.

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Gayla

10 months ago

I'm pretty sure it's true, I haven't seen any option to customize those settings.

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Deeann

10 months ago

I disagree, I believe the answer is false. We can actually customize number plans and outbound routes.

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Brock

10 months ago

I think the answer is true, we can't customize number plans and outbound routes in Genesys Cloud CX.

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Marsha

11 months ago

False

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William

11 months ago

Genesys Cloud CX comes with a predefined set of number plans and outbound routes - Users cannot customize new number plans and outbound routes.

upvoted 0 times

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