Genesys Exam GCP-GCX Topic 1 Question 24 Discussion

Actual exam question for Genesys's GCP-GCX exam

Question #: 24
Topic #: 1

[All GCP-GCX Questions]

Select the correct Telephony Connection Options from the list:

Choose 3 answers

AGenesys Cloud CX Voice

BBYOC Cloud

CExternal Gateway

DAWS Bridge

EBYOC Premises

Show Suggested Answer

Suggested Answer: A, B, E

Genesys Cloud CX offers various telephony connection options to accommodate different deployment and operational needs. 'Genesys Cloud CX Voice' is the native telephony service, 'BYOC Cloud' allows for the use of external cloud carriers, and 'BYOC Premises' enables connection to traditional on-premises telephony infrastructure. These options provide flexibility in telephony integration and call management.

by Nichelle at Apr 09, 2024, 06:21 AM

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Aja

5 months ago

I prefer AWS Bridge personally. It offers more flexibility in my opinion.

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Simona

5 months ago

External Gateway could work too, depending on the setup. It's a tough choice.

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Toshia

5 months ago

I'm not so sure about BYOC Premises. I think External Gateway might be a better option.

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Aja

5 months ago

I agree with Those options make sense for a telephony connection.

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Simona

5 months ago

I think the correct Telephony Connection Options are Genesys Cloud CX Voice, BYOC Cloud, and BYOC Premises.

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Naomi

5 months ago

External Gateway could be a potential answer because it allows external connections.

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Trinidad

6 months ago

I agree, BYOC Premises should be on the list too.

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Gilma

6 months ago

I believe BYOC Cloud is also a valid Telephony Connection Option.

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Trinidad

7 months ago

I think Genesys Cloud CX Voice is one of the correct options.

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Dino

7 months ago

Okay, let's recap: Genesys Cloud CX Voice, BYOC Cloud, and External Gateway. Does that sound like the right combination to you guys?

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Fabiola

7 months ago

Ah, BYOC Premises! That's an interesting one. It must be for connecting an on-premises telephony system to the cloud. Yeah, that could be a good option too.

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Edda

7 months ago

Hmm, I'm not too sure about AWS Bridge. Isn't that for connecting to AWS services specifically? I'm not sure if that's the right choice here.

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Jina

7 months ago

I'm leaning towards External Gateway as well. That would allow us to connect our on-premises telephony system to the cloud, right?

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Shayne

6 months ago

I'm not sure about AWS Bridge. Can you explain more about how it works for telephony connections?

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Shayne

6 months ago

I agree. I think BYOC Cloud and BYOC Premises would also be suitable choices for telephony connection options.

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Shayne

6 months ago

Yes, External Gateway is a good option for connecting on-premises telephony systems to the cloud.

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Zachary

7 months ago

Okay, let's think this through. Genesys Cloud CX Voice is definitely a valid option, as it's a cloud-based telephony solution. BYOC Cloud could also be a good choice if we need to bring our own cloud-based telephony service.

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Katheryn

8 months ago

Hmm, this is a tricky one. We need to choose 3 out of the 5 options, and I'm not entirely sure about all of them.

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