Genesys Exam GCP-GC-REP Topic 9 Question 7 Discussion

Actual exam question for Genesys's GCP-GC-REP exam

Question #: 7
Topic #: 9

Which of the following metrics are only related to Inbound interactions handled by a queue? (Choose five.)

AOffer

BAnswer%

CService Level%

DASA

EAvg Handler

FAvg Wait

GHold

HTransfer

Show Suggested Answer

Suggested Answer: A, B, C, D, F

by Lettie at May 08, 2022, 08:16 PM

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