Genesys Exam GCP-GC-REP Topic 7 Question 8 Discussion

Actual exam question for Genesys's GCP-GC-REP exam

Question #: 8
Topic #: 7

You just ran the Queue Metrics Interval report and unsure how the average speed of answer (ASA) was calculated. Where can you find this information for Genesys Cloud Contact Center?

AResource Center

BGoogle

CContact Center User Manual

DCIC Data Dictionary

Show Suggested Answer

Suggested Answer: A

by Gail at May 06, 2022, 06:35 PM

Limited Time Offer

25%

Off

Get Premium GCP-GC-REP Questions as Interactive Web-Based Practice Test or PDF

Contribute your Thoughts:

Submit Cancel

Currently there are no comments in this discussion, be the first to comment!