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Genesys Exam GCP-GC-ADM Topic 9 Question 64 Discussion

Actual exam question for Genesys's GCP-GC-ADM exam
Question #: 64
Topic #: 9
[All GCP-GC-ADM Questions]

Which dialing mode allows the agent to see customer information before dialing?

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Suggested Answer: C

by Ronald at Nov 15, 2024, 12:20 PM

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Evette
20 hours ago
I agree with Vashti, Preview mode allows agents to see customer information before dialing.
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Vashti
3 days ago
I think the answer is C) Preview.
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