Genesys Exam GCP-GC-ADM Topic 9 Question 15 Discussion

Actual exam question for Genesys's GCP-GC-ADM exam

Question #: 15
Topic #: 9

What is a fatal question in an Evaluation Form?

AFatal Questions have a heavier weight than non-fatal Questions

BFatal Questions are also critical Questions. If scored ''No'' the evaluation score will be zero

CFatal Questions are also critical Questions. If scored ''No'' the agent will be terminated

DFatal Questions are the same as critical Questions

Show Suggested Answer

Suggested Answer: B

by Ty at May 03, 2022, 10:50 AM

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