Genesys Exam GCP-GC-ADM Topic 9 Question 13 Discussion

Actual exam question for Genesys's GCP-GC-ADM exam

Question #: 13
Topic #: 9

Which option provides the ability for an email interaction to be interrupted by voice?

AAdmin>Contact Center>Utilization

BAdmin>Contact Center>ACD Skills

CAdmin>Routing>Emergencies

DAdmin>Routing>Disconnect Interactions

Show Suggested Answer

Suggested Answer: A

by Hillary at May 05, 2022, 01:10 AM

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