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Genesys Exam GCP-GC-ADM Topic 9 Question 11 Discussion

Actual exam question for Genesys's GCP-GC-ADM exam
Question #: 11
Topic #: 9
[All GCP-GC-ADM Questions]

What process helps you to standardize call evaluations of contact center agents by comparing multiple reviews of the same call or interaction?

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Suggested Answer: C

by Louvenia at May 05, 2022, 10:31 PM

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