Genesys Exam GCP-GC-ADM Topic 4 Question 12 Discussion

Actual exam question for Genesys's GCP-GC-ADM exam

Question #: 12
Topic #: 4

Which of the following can be configured on inbound interactions to be used by ACD processing? (Choose two.)

ALanguages

BIntent of Call

CSkills

DAgent Availability

Show Suggested Answer

Suggested Answer: A, C

by Fatima at May 06, 2022, 10:05 AM

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