Genesys Exam GCP-GC-ADM Topic 3 Question 29 Discussion

Actual exam question for Genesys's GCP-GC-ADM exam

Question #: 29
Topic #: 3

A system that routes interactions based on an algorithm which determines the best available agent for an interaction

AArchitect

BAutomatic Call Distribution

CCall Routing

DScheduling

Show Suggested Answer

Suggested Answer: B

by Geoffrey at Jun 24, 2022, 12:44 AM

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