Genesys Exam GCP-GC-ADM Topic 2 Question 36 Discussion

Actual exam question for Genesys's GCP-GC-ADM exam

Question #: 36
Topic #: 2

Where can you view agent evaluation scores, evaluation activity, and calibration activity in real time?

AReports

BPerformance>Agents

CAdmin>Contact Center

DAdmin>Quality

Show Suggested Answer

Suggested Answer: D

by Alaine at Oct 07, 2023, 04:07 PM

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