Genesys Exam GCP-GC-ADM Topic 12 Question 2 Discussion

Actual exam question for Genesys's GCP-GC-ADM exam

Question #: 2
Topic #: 12

What is the Alerting Timeout with regard to Queue configuration?

AThis is how long the interaction will alert before disconnecting

BThis is how long the agent has to complete after call work

CThis is how long the interaction will wait to begin alerting the agent

DThis is how long the interaction will alert before timing out and setting the agent's status to Not Responding

Show Suggested Answer

Suggested Answer: C

by Junita at May 06, 2022, 11:33 PM

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