Exin Exam VERISMF Topic 1 Question 9 Discussion

Actual exam question for Exin's VERISMF exam

Question #: 9
Topic #: 1

Why is the "Shadow Behavior" concept relevant in service management?

AIt emphasizes the importance of hierarchical leadership.

BIt promotes transparency in service delivery.

CIt warns against implementing solutions without proper approval.

DIt encourages constant monitoring of IT services.

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Suggested Answer: C

by Clemencia at Jan 11, 2025, 09:24 AM

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9 days ago

I think the 'Shadow Behavior' concept is relevant because it warns against implementing solutions without proper approval.

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