Exin Exam VERISMF Topic 1 Question 9 Discussion

Actual exam question for Exin's VERISMF exam

Question #: 9
Topic #: 1

[All VERISMF Questions]

Why is the "Shadow Behavior" concept relevant in service management?

AIt emphasizes the importance of hierarchical leadership.

BIt promotes transparency in service delivery.

CIt warns against implementing solutions without proper approval.

DIt encourages constant monitoring of IT services.

Show Suggested Answer

Suggested Answer: C

by Clemencia at Jan 11, 2025, 09:24 AM

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Erick

4 days ago

Ooh, Option C is the way to go, folks. Can't have those rogue solutions popping up without approval, that's just asking for a disaster. Shadow behavior, be gone!

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Shonda

5 days ago

Haha, Option A really speaks to me. Hierarchical leadership is where it's at! Who needs all this 'transparency' nonsense when you can just have someone at the top calling the shots?

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Latrice

6 days ago

B is the one for me! Transparency is the key to a well-oiled service delivery machine. No more hiding in the shadows, let's bring it all out into the open!

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Florinda

8 days ago

I'd have to go with Option D. Constant monitoring is the only way to stay on top of those pesky IT services. Gotta keep an eye on 'em, you know?

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Johnetta

10 days ago

Option C is the way to go! We don't want any unapproved solutions sneaking in, do we? That's just asking for trouble.

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Doyle

25 days ago

I believe 'Shadow Behavior' also encourages constant monitoring of IT services to ensure everything is running smoothly.

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Margarett

1 months ago

I agree with Cammy. It's important to have proper approval before making changes to IT services.

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Cammy

1 months ago

I think the 'Shadow Behavior' concept is relevant because it warns against implementing solutions without proper approval.

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