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Exin Exam SIAMP Topic 5 Question 6 Discussion
Topic #: 5
ZYX has implemented a SIAM structure, appointing SIAMRUS as the service integrator.
The SIAM strategy is to consolidate to a smaller number of service providers over time as existing contracts expire Until then. ZYX wants all current service providers to be part of the SIAM ecosystem.
What should ZYX do?
SIAM Strategy Communication: Clearly communicating the SIAM strategy ensures all service providers understand the new operational model and their roles within it.
Collaboration Agreement: Creating a collaboration agreement formalizes the expectations, roles, and responsibilities of all service providers, promoting a cooperative environment.
Role Clarification: The collaboration agreement ensures that SIAMRUS's role as the service integrator is well-defined and accepted by all service providers, preventing conflicts and misunderstandings.
Contractual Inclusion: While incorporating clauses in service provider contracts acknowledging SIAMRUS's role is essential, it is part of a broader strategy and not a standalone solution.
Formal Notifications: Informing service providers via official communication about SIAMRUS's appointment is necessary but insufficient without a collaboration framework.
Implementation Framework: The collaboration agreement serves as a foundational document, aligning all service providers with the SIAM strategy and ensuring they work towards common goals.
SIAM Foundation Body of Knowledge (BoK), Chapter on Collaboration and Cooperation
SIAM Professional Body of Knowledge (BoK), Governance and Contract Management Sections
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