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Exin Exam SIAMP Topic 5 Question 5 Discussion
Topic #: 5
The ZYXS IT Director has proposed to the CIO that ZYXS should be the service integrator in the new SIAM model. The CIO wants to validate if the necessary capabilities exist in ZYXS. The CIO has asked SIAMRUS to perform the assessment.
What is the first activity that SIAMRUS should carry out?
Objective and Context:
The ZYXS IT Director proposes ZYXS as the service integrator in the new SIAM model.
The CIO needs to validate if ZYXS possesses the necessary capabilities.
Assessment of Capabilities:
SIAMRUS must begin by comparing the current service integration capabilities of ZYXS with the defined SIAM objectives and the target SIAM model.
This involves identifying the specific capabilities required for the target SIAM model and evaluating whether ZYXS meets these requirements.
Alignment with SIAM Objectives:
This comparison ensures that ZYXS can fulfill the roles and responsibilities expected of the service integrator, in line with the overall goals of the SIAM implementation.
Initial Activity:
This step serves as the foundation for understanding gaps and strengths, which will guide further detailed assessments and development plans if necessary.
SIAM Professional Body of Knowledge (BoK), Chapter on Capability Assessment
ITIL 4: Direct, Plan and Improve (DPI), Section on Continual Improvement
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