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Exin Exam SIAMP Topic 1 Question 20 Discussion
Topic #: 1
rhe corporate strategy of ZYX contains these objectives
* Ensure delivery against contracts
Invest in and train all ZYX staff
Control staff costs
Reduce operating costs
Be ready to adapt to change
Fhe ZYX SIAM strategy including the outline business case and outline SIAM model, has been created by the ZYXH CIO It will be considered for approval at the next neetmg of the ZYX Board of Directors in one week.
rhe strategy proposes that:
SIAMRUS is the external service integrator
ZYXS. ZYXD and the development team from ZYXUK will form a new internal service provider, led by the current ZYXS IT Director
The ZYXS IT Director will continue to report to the ZYXH CFO in the new structure
The ZYXS IT Director has e mailed a formal complaint directly to the CEO about this strategy She believes that a hybnd service integrator structure, using capabilities from both SIAMRUS and ZYXS, would be a better option for ZYX
What should ZYXS do to get the ZYXS IT Director to buy into the SIAM strategy?
Introduction:
Addressing the concerns of the ZYXS IT Director is crucial for gaining buy-in and ensuring the successful implementation of the SIAM strategy.
Analyzing the Options:
Option A:
Involves a direct meeting with the ZYXH CFO and ZYXH CIO to understand and address the IT Director's concerns.
This approach fosters open communication and helps in addressing any valid concerns or objections.
Option B:
Suggests an awareness campaign to brief all staff.
While important, this does not specifically address the IT Director's concerns.
Option C:
Simply reminding the IT Director that the final decision lies with the Board may not address the root cause of the concerns.
Option D:
Resending documents may not address the underlying issues or concerns.
Conclusion:
Option A is the most effective approach as it ensures the IT Director's concerns are heard and addressed through direct communication with key decision-makers.
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