Exin Exam SIAMP Topic 2 Question 2 Discussion

Actual exam question for Exin's SIAMP exam

Question #: 2
Topic #: 2

ZYXS has been appointed as the service integrator The CIO of ZYX would like to disband the IT Steering Group. She wants the former Product Development Forum to be expected to include representatives from every provider.

This new body will be known as the Services Steering Group (SSG). The responsibilities of the SSG will include approving the design and funding for new products and services and the supporting architectures, setting policies for related governance, and considering new technologies that can assist with achieving the goals of the ZYX corporate strategy. The SSG will be chaired by the ZYXS IT Director.

The representatives of the SSG must be empowered to take decisions on behalf of their organizations

What type of structural element is this steering group*?

AService design forum

BStrategic governance board

CTactical governance board

DWorking group

Show Suggested Answer

Suggested Answer: B

SSG Responsibilities:

The SSG is responsible for approving the design and funding for new products and services, setting policies for related governance, and considering new technologies to achieve corporate strategy goals.

Strategic Nature:

These responsibilities are strategic in nature, focusing on high-level decision-making, long-term planning, and alignment with corporate strategy.

The board's role is to provide strategic direction and oversight for the SIAM ecosystem.

Empowerment and Decision-Making:

The representatives in the SSG must be empowered to make decisions on behalf of their organizations, indicating a high level of authority and responsibility.

Structural Element:

Given its role and responsibilities, the SSG is best categorized as a strategic governance board, providing direction and governance at the highest level.

SIAM Professional Body of Knowledge (BoK), Chapter on Governance Structures

ITIL 4: Direct, Plan and Improve (DPI), Section on Governance

by Lynette at Jul 07, 2024, 02:06 AM

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Amie

3 months ago

I'm feeling a bit like a steering committee Sherlock Holmes here, but I've got to go with B) Strategic governance board. Elementary, my dear Watson!

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Mi

2 months ago

C) Tactical governance board

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Walton

2 months ago

B) Strategic governance board

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Justine

2 months ago

A) Service design forum

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Zita

3 months ago

This is clearly a strategic governance board. I mean, come on, the CIO is disbanding the IT Steering Group to make way for this new SSG. That's some serious C-suite stuff right there.

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Claribel

3 months ago

Hmm, I'm torn between B) and C), but I think I'll go with B) Strategic governance board. 'Tactical' just doesn't seem to fit the description here.

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Lauran

2 months ago

B) Strategic governance board it is then. Thanks for the input, everyone.

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Naomi

3 months ago

I'm leaning towards B) as well. It seems like the most fitting option.

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Colby

3 months ago

Yeah, that makes sense. It aligns with the responsibilities mentioned.

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Shayne

3 months ago

I agree, I also think it's B) Strategic governance board.

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Teddy

3 months ago

I see your point, Malcolm. However, I still think the overall role and responsibilities make it more of a Strategic governance board.

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Malcolm

3 months ago

I believe it could also be considered a Service design forum, as it focuses on approving design and funding for new products and services.

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Virgilio

4 months ago

I agree with Maile, the responsibilities of the SSG align more with a Strategic governance board.

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Matthew

4 months ago

I'm going with B) Strategic governance board. The responsibilities they have, like setting policies and considering new technologies, definitely point to a strategic role.

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