Exin Exam ITSM20FB Topic 7 Question 12 Discussion

Actual exam question for Exin's ITSM20FB exam

Question #: 12
Topic #: 7

Which process has the goal to maintain and improve rr Service quality, through a constant cycle of agreeing, monitoring and reporting upon IT service achievements and the investigation of actions to eradicate poor service?

AAvailability Management

BFinancial Management for IT Services

CIT Service Continuity Management

DService Level Management

Show Suggested Answer

Suggested Answer: D

by Johnetta at May 08, 2022, 12:07 PM

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