Exin Exam ITSM20FB Topic 2 Question 18 Discussion

Actual exam question for Exin's ITSM20FB exam

Question #: 18
Topic #: 2

Staff should be trained in relevant aspects of Service Management. What information with respect to training should be maintained?

AA chronological training record for each individual

BA record of all future training courses for each employee

CAn overview of all personal details per employee

DAn overview of all possible training modules that match with competences

Show Suggested Answer

Suggested Answer: A

by Angella at May 08, 2022, 01:01 PM

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