Deal of The Day! Hurry Up, Grab the Special Discount - Save 25% - Ends In 00:00:00 Coupon code: SAVE25
Welcome to Pass4Success

- Free Preparation Discussions
Mail Us support@pass4success.com
Location US
Mob_nav_barsMENU

Exin Exam ITSM20F.EN Topic 9 Question 92 Discussion

Actual exam question for Exin's ITSM20F.EN exam
Question #: 92
Topic #: 9
[All ITSM20F.EN Questions]

For which type of organizations is ISO/IEC 20000 appropriate for use?

Show Suggested Answer Hide Answer
Suggested Answer: B

A . Incorrect. ITIL is much deeper than ISO/IEC 20000 therefore it will not confirm that all of ITIL has been implemented.

B . Correct. This is referenced within the scope of the standard.

C . Incorrect. It is the management system that gets certified not the services.

D . Incorrect. Service Providers specify their processes based upon ISO/IEC 20000 and ITIL.


by Therese at Jun 29, 2024, 05:57 AM

Limited Time Offer

25%

Off

Get Premium ITSM20F.EN Questions as Interactive Web-Based Practice Test or PDF

Contribute your Thoughts:

Submit Cancel
Ciara
6 months ago
Option C for sure. Gotta get that certification to impress the clients!
upvoted 0 times
Lettie
5 months ago
I think it's worth the investment to pursue ISO/IEC 20000 certification.
upvoted 0 times
...
Laurena
5 months ago
It's a great way to differentiate ourselves from the competition.
upvoted 0 times
...
Erasmo
5 months ago
Definitely, it shows that we are committed to providing quality services.
upvoted 0 times
...
Stevie
5 months ago
I agree, getting that certification can really boost our credibility.
upvoted 0 times
...
...
Pamella
6 months ago
I'll go with Option B. Showing customer alignment is the whole point of this standard.
upvoted 0 times
...
Renea
6 months ago
Option D is just silly. Tool vendors don't need to certify the Service Provider's processes.
upvoted 0 times
Lawana
5 months ago
C) for organizations wishing to certify their services
upvoted 0 times
...
Chau
5 months ago
B) for organizations which need to demonstrate alignment to customer requirements
upvoted 0 times
...
Beula
5 months ago
A) for organizations to confirm that all of the ITIL guidelines have been implemented
upvoted 0 times
...
Elliott
5 months ago
C) for organizations wishing to certify their services
upvoted 0 times
...
Nell
6 months ago
B) for organizations which need to demonstrate alignment to customer requirements
upvoted 0 times
...
Santos
6 months ago
A) for organizations to confirm that all of the ITIL guidelines have been implemented
upvoted 0 times
...
...
Ruby
6 months ago
Option A? Really? ITIL and ISO/IEC 20000 are separate frameworks, not the same thing.
upvoted 0 times
...
Floyd
6 months ago
I think Option C is the way to go. Certifying your services is a key benefit of implementing ISO/IEC 20000.
upvoted 0 times
Arminda
5 months ago
Definitely, it shows that we are committed to providing quality services.
upvoted 0 times
...
Jina
6 months ago
I agree, getting certified can really boost credibility.
upvoted 0 times
...
...
Melinda
7 months ago
I think it's not just about certification, but also about meeting customer needs. So, B and C both make sense.
upvoted 0 times
...
Lashaunda
7 months ago
Option B seems to be the most relevant here. ISO/IEC 20000 is all about aligning IT services with customer needs.
upvoted 0 times
Van
6 months ago
Yes, demonstrating alignment to customer requirements is a key aspect of this standard.
upvoted 0 times
...
Weldon
6 months ago
I agree, option B is definitely the most relevant for ISO/IEC 20000.
upvoted 0 times
...
...
Lashunda
7 months ago
I believe it's also for organizations which need to show alignment to customer requirements.
upvoted 0 times
...
Alex
7 months ago
I agree with Kristel. It helps organizations demonstrate their commitment to service quality.
upvoted 0 times
...
Kristel
7 months ago
I think ISO/IEC 20000 is appropriate for organizations wishing to certify their services.
upvoted 0 times
...

Save Cancel