Exin Exam ITSM20F.EN Topic 9 Question 72 Discussion

Actual exam question for Exin's ITSM20F.EN exam

Question #: 72
Topic #: 9

What is SixSigma?

AIt is a quality instrument to measure defects in process outputs.

BIt is a six step maturity model to improve the capability of business processes.

CIt is a standard that is recently developed for improvement of IT processes.

DIt is a structured, statistically based approach to process improvement.

DCorrect.

Show Suggested Answer

Suggested Answer: D, D

A . Incorrect. It is not only a quality instrument, it encompasses an improvement methodology.

B . Incorrect. It is not a maturity model.

C . Incorrect. It is developed in the 80's for general business processes.

by Amie at Jul 09, 2023, 04:48 AM

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