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Exin Exam ITSM20F.EN Topic 8 Question 91 Discussion

Actual exam question for Exin's ITSM20F.EN exam
Question #: 91
Topic #: 8
[All ITSM20F.EN Questions]

What does a quality policy aim to define?

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Suggested Answer: A

A . Correct. A statement defined to deliver focus to the organization.

B . Incorrect. The document will record any policy statements pertinent to the obligations but not the obligations themselves.

C . Incorrect. These detail the needs of the Quality Management System, not of the policy.

D . Incorrect. These would provide input to the definition of the policies but these would not be the policies themselves.


Contribute your Thoughts:

Kerry
4 months ago
A quality policy is like a love letter to quality, and A captures that beautifully. I mean, who doesn't love defining quality intentions and direction? Romantic stuff, right?
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Micaela
2 months ago
A love letter to quality, I like that analogy!
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Cecilia
2 months ago
Totally agree, it's like setting the tone for quality in the organization.
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Laurel
2 months ago
A) the formally expressed quality intentions and direction of an organization
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Brock
2 months ago
A love letter to quality, I like that analogy!
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Blondell
2 months ago
Totally agree, it sets the tone for quality in the organization.
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Jillian
2 months ago
A) the formally expressed quality intentions and direction of an organization
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Man
4 months ago
I disagree, I believe it's more about setting the organization's quality objectives and how they will be achieved.
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Teri
4 months ago
Hah, I bet the person who wrote this question has a great sense of humor. They really want us to think outside the box! But A is the obvious choice here.
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Yuki
3 months ago
I agree, A is definitely the right choice here.
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Gail
3 months ago
A) the formally expressed quality intentions and direction of an organization
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Denny
4 months ago
B) the legal obligations that the organization must fulfill
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Arlie
4 months ago
Definitely go with A. A quality policy is all about setting the organization's quality goals, not just meeting external standards or requirements.
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Louisa
3 months ago
A is the most suitable option. It expresses the quality intentions and direction of the organization.
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Solange
3 months ago
A is the correct answer. It defines the quality goals of the organization.
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Xochitl
4 months ago
Yes, A is the best option. It sets the direction for quality within the organization.
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Jospeh
4 months ago
I agree, A is the right choice. It's about the organization's quality intentions.
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Chantell
4 months ago
I think the quality policy aims to set the overall goals for quality within the organization.
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Arlette
5 months ago
A) the formally expressed quality intentions and direction of an organization
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Johana
5 months ago
I think A is the correct answer. A quality policy should define the organization's quality intentions and direction, not just legal obligations or customer requirements.
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Zena
4 months ago
Definitely, A is the best option. It outlines the quality goals and direction of the organization.
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Vi
4 months ago
Yes, A is the right choice. It sets the direction for quality within the organization.
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Leota
4 months ago
I agree, A is the correct answer. It's about expressing the organization's quality intentions.
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