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Exin Exam ITSM20F.EN Topic 6 Question 104 Discussion

Actual exam question for Exin's ITSM20F.EN exam
Question #: 104
Topic #: 6
[All ITSM20F.EN Questions]

Why are processes required?

Show Suggested Answer Hide Answer
Suggested Answer: C

A . Incorrect. The processes should support the quality objectives.

B . Incorrect. Service issues are a part of day to day life; processes will help to minimize their impact.

C . Correct. A predictable approach is required.

D . Incorrect. Touch points with suppliers are needed to demonstrate end to end quality control.


Contribute your Thoughts:

Antonio
2 months ago
Processes? More like 'processsss-s-s', am I right? Option C is the slithery solution, if you ask me.
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Alesia
2 months ago
I agree, option C is definitely the way to go for ensuring a smooth operation.
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Yolande
2 months ago
Yes, processes are essential for providing consistency in the output from activities.
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Annabelle
2 months ago
Processes are the backbone of any organization. Option C all the way - quality and consistency are key!
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Rodolfo
1 months ago
Quality and consistency go hand in hand in any process.
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Rebbeca
1 months ago
Consistency in output is what sets us apart from the competition.
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Jani
2 months ago
Definitely, quality objectives help us stay on track.
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Martina
2 months ago
I agree, consistency is crucial for success.
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Raina
3 months ago
But don't you think processes also help define quality objectives in a structured manner?
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Princess
3 months ago
I agree with Ettie, having processes in place helps ensure consistent results.
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Ettie
3 months ago
Processes are required to provide consistency in the output from activities.
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Marguerita
3 months ago
Processes are crucial, but I don't think they're just about satisfying outsource providers. Option C seems like the best choice here.
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Tresa
3 months ago
Processes are definitely important, but option B about never having service issues is a bit unrealistic. I'd go with option C.
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Viva
2 months ago
It's important to satisfy the needs of major outsource providers as well.
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Edwin
2 months ago
Defining quality objectives in a structured manner is crucial.
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Renato
2 months ago
Processes help provide consistency in the output from activities.
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Bambi
2 months ago
I agree, option C is the most realistic choice.
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Margart
3 months ago
Processes are required to ensure consistency and quality in the output. I think option C is the correct answer.
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Cary
2 months ago
It's important to have processes in place to satisfy the needs of outsource providers.
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Ernest
3 months ago
Processes also help define quality objectives in a structured manner.
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Tresa
3 months ago
I think option C is the best choice as well.
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Chun
3 months ago
I agree, processes help maintain consistency in the output.
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