Exin Exam ITSM20F.EN Topic 5 Question 31 Discussion

Actual exam question for Exin's ITSM20F.EN exam

Question #: 31
Topic #: 5

All service changes should be reflected in Change Management records. Which of the aspects below is an example of a service change, that needs to be reflected in a Change record?

Aa formal closure of services

Ba major Incident

Ca Service Level Agreement failure

Dan identified Problem

Show Suggested Answer

Suggested Answer: A

by Gayla at May 08, 2022, 09:56 PM

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