Exin Exam ITSM20F.EN Topic 5 Question 103 Discussion

Actual exam question for Exin's ITSM20F.EN exam

Question #: 103
Topic #: 5

[All ITSM20F.EN Questions]

What level of Capacity is targeted by Capacity Management?

Asufficient Capacity to meet agreed current and future demands

Bsufficient Capacity to meet all current and future demands

Csufficient Capacity to meet all development and operational requirements

Dsufficient Capacity to meet current demands only

Show Suggested Answer

Suggested Answer: A

A . Correct. The objective is to ensure the service provider has sufficient Capacity to meet the current and future agreed demands of the Customer's business needs.

B . Incorrect. There is no objective to meet all demands but to meet agreed demands.

C . Incorrect. There is no specific mention of development and operational requirements.

D . Incorrect. The objective is to provide sufficient Capacity to meet current demands but also agreed future demands.

by Yvonne at Oct 23, 2024, 07:15 AM

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Myra

3 days ago

C seems tempting, but I think A is the way to go. Capacity Management should focus on the agreed service levels, not just internal requirements.

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Janey

12 days ago

Haha, I bet the developers forgot to include an option for 'sufficient capacity to meet the boss's unrealistic demands'. That would be the real correct answer!

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Keshia

14 days ago

I agree with Antonio. Capacity planning is all about being proactive and anticipating future needs, not just meeting today's requirements.

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Frederic

6 days ago

A) sufficient Capacity to meet agreed current and future demands

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Carol

19 days ago

I agree with Zona, because Capacity Management aims to ensure there is enough capacity to meet both current and future demands.

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Antonio

20 days ago

Hmm, I think A is the correct answer. Capacity Management should ensure we have enough capacity to meet our current and future demands, not just current demands.

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Zona

20 days ago

I think the answer is A) sufficient Capacity to meet agreed current and future demands.

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