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Exin Exam ITSM20F.EN Topic 3 Question 82 Discussion

Actual exam question for Exin's ITSM20F.EN exam
Question #: 82
Topic #: 3
[All ITSM20F.EN Questions]

Which of the following is used as a set of guidance materials for IT governance?

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Suggested Answer: A

A . Correct. CobiTTM is ISACA's guidance for IT governance.

B . Incorrect. ISO 9000 is the generic Quality Management System standard.

C . Incorrect. ISO/IEC 20000 is the IT Service Management standard.

D . Incorrect. MOF is the service management framework from Microsoft.


by Chau at Feb 12, 2024, 12:14 PM

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Janine
8 months ago
I see, so CobITTM seems to be the most relevant choice for this question.
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Merlyn
8 months ago
ISO/IEC 20000 is for IT service management, not specifically IT governance.
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Lizbeth
8 months ago
Yes, ISO 9000 focuses on quality management, but for IT governance, CobITTM is more specific.
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Janine
8 months ago
But ISO 9000 is also a quality management standard, right?
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Merlyn
9 months ago
I agree, CobITTM provides best practices for IT processes.
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Lizbeth
9 months ago
I think A) CobITTM is used for IT governance.
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