Exin Exam ITSM20F.EN Topic 1 Question 93 Discussion

Actual exam question for Exin's ITSM20F.EN exam

Question #: 93
Topic #: 1

[All ITSM20F.EN Questions]

What is a shared concept of both ISO/IEC 27001 and ISO/IEC 20000?

ACapacity Management

BIncident Management

CInformation Security Management

DRelease Management

Show Suggested Answer

Suggested Answer: A

A . Correct. The objective is to ensure the service provider has sufficient Capacity to meet the current and future agreed demands of the Customer's business needs.

B . Incorrect. There is no objective to meet all demands but to meet agreed demands.

C . Incorrect. There is no specific mention of development and operational requirements.

D . Incorrect. The objective is to provide sufficient Capacity to meet current demands but also agreed future demands.

by Tashia at Jul 07, 2024, 09:56 AM

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Percy

2 hours ago

I agree with Quentin, both ISO/IEC 27001 and ISO/IEC 20000 focus on Information Security Management.

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Quentin

2 days ago

I think the shared concept is Information Security Management.

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