Exin Exam ITSM20F.EN Topic 1 Question 60 Discussion

Actual exam question for Exin's ITSM20F.EN exam

Question #: 60
Topic #: 1

What is the objective of planning and implementing new or changed services?

ATo ensure that all Changes are assessed, approved, implemented and reviewed in a controlled manner

BTo ensure that approved Changes are implemented in the IT infrastructure with acceptable risks for the current and new IT services

CTo ensure that new services and changes to services will be deliverable and manageable at the agreed cost and service quality

DTo ensure that standard methods and procedures are used so that Changes can be handled quickly and with the lowest possible negative impact on service quality

Show Suggested Answer

Suggested Answer: C

by Jolene at Oct 13, 2022, 01:17 PM

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