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Exin Exam ITSM20F.EN Topic 1 Question 17 Discussion
Actual exam question for
Exin's
ITSM20F.EN exam
Question #: 17
Topic #: 1
[All ITSM20F.EN Questions]
Topic #: 1
Which standard describes the fundamental aspects of Quality Management Systems?
Suggested Answer:
A
A . Correct. ISO 9000 is part of a family of standards for Quality Management Systems.
B . Incorrect. ISO/IEC 15504 is the Process Assessment standard.
C . Incorrect. ISO/IEC 20000 is the IT Service Management standard focused on the IT Service Management System.
D . Incorrect. ISO/IEC 27001 his is the Security Management standard focused on the Security Management System
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