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Exin Exam ISFS Topic 4 Question 22 Discussion

Actual exam question for Exin's ISFS exam
Question #: 22
Topic #: 4
[All ISFS Questions]

Your company is in the news as a result of an unfortunate action by one of your employees. The phones are ringing off the hook with customers wanting to cancel their contracts. What do we call this type of damage?

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Suggested Answer: B

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