Exin Exam EX0-110 Topic 1 Question 3 Discussion

Actual exam question for Exin's EX0-110 exam

Question #: 3
Topic #: 1

What is the definition of quality according to ISO 9000?

AQuality is when all features of a service which are agreed with the customer are being delivered to the customer.

BQuality is when the expectations from the customer to a certain service or product are being delivered to the customer.

CQuality is when the requirements and expectations of all stakeholders involved in the product lifecycle are being fulfilled.

DQuality is when the agreed service levels of a specific and defined service are met during more then six subsequent periods.

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Suggested Answer: A

by Helene at Dec 25, 2022, 06:40 AM

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