The system administrator receives an email notification on April 30, 2022 that a power issue was reported on the Dell PowerEdge R660. Which log entry helps them investigate this issue for that date?
To investigate a power issue on a specific date, such as April 30, 2022, the system administrator should examine the iDRAC logs for entries related to power supply faults or failures. Here's how to approach finding the correct answer:
Step-by-Step Approach:
Access the System Logs:
In the iDRAC interface, navigate to the Dashboard tab.
Scroll down to the Recent Logs section or navigate to System Logs under Maintenance or iDRAC Settings (depending on the iDRAC version) to access detailed logs.
Filter Logs by Date:
Use the filter option to specify the date, focusing on entries from April 30, 2022. This will help narrow down relevant events.
Identify Power-Related Entries:
Look for log entries that mention power supply issues or voltage faults around the specified date. In this case, entries related to under-voltage faults or power supply failures will be critical.
Interpret the Log Entries:
Based on typical power fault logs, consider the possible answers:
A . Under voltage fault detection on power supply 1: Indicates a voltage issue was detected on PSU1.
B . Power supply 2 has failed: Indicates PSU2 has completely failed.
C . Under voltage fault detected on power supply 2: Indicates a voltage issue was detected on PSU2.
D . Power supply 1 has failed: Indicates PSU1 has completely failed.
The specific log entry depends on the exact wording in the logs. However, from the options provided, if the administrator received a notification about a power issue, the most likely scenario involves a failure or under-voltage detection.
SIMULATION
Due to recent security breaches and to avoid accidental changes made by the junior IT staff, an
administrator would like to prevent unwanted configuration changes in the iDRAC UI.
To prevent unwanted configuration changes in the iDRAC UI, you can adjust user roles, permissions, or enable specific security settings to restrict access for junior IT staff. Here are the steps to secure the iDRAC configuration:
Step-by-Step Guide:
Access User Settings:
In the iDRAC interface, navigate to iDRAC Settings from the main menu.
Choose User Authentication or Users to manage user accounts and permissions.
Adjust User Roles and Permissions:
Identify the accounts associated with junior IT staff.
For each user account, adjust the role to Read-Only if you want them to have view-only access without making configuration changes.
Alternatively, set their permissions to exclude configuration changes. This may involve assigning a custom role with limited access based on your needs.
Enable Configuration Lock (if available):
Some versions of iDRAC offer a Configuration Lock feature, which prevents any configuration changes until the lock is removed by an administrator.
Navigate to Configuration > System Security or User Authentication, depending on the version, and enable the Configuration Lock option.
Set Up Two-Factor Authentication (Optional):
For added security, enable Two-Factor Authentication under iDRAC Settings > Network or Security settings. This step ensures only authorized users can access and make changes to the iDRAC UI.
Save and Apply Security Changes:
After setting up the desired restrictions and permissions, save the settings to apply the changes.
Verify that junior IT staff accounts now have restricted access and cannot make configuration changes.
Log Out and Test the Changes:
Log out of the administrator account and log in with a junior IT staff account to confirm that the permissions are set correctly.
Ensure that configuration changes are disabled and that the user can only view the iDRAC interface as per the restrictions.
By following these steps, you can restrict junior IT staff from making any configuration changes within the iDRAC interface, thus preventing accidental or unauthorized modifications.
SIMULATION
Using the iDRAC UI, generate and save locally a SupportAssist collection with system
information and debug logs only.
To generate and save a SupportAssist collection with system information and debug logs only in the iDRAC UI, follow these steps:
Step-by-Step Guide:
Access SupportAssist in iDRAC:
In the iDRAC interface, navigate to the Maintenance tab in the top menu.
From the dropdown, select SupportAssist. This will bring up the SupportAssist options.
Initiate a Collection:
In the SupportAssist section, look for the option to Create a New Collection or Start a Collection.
Choose Collect System Data or Generate a Collection, depending on the version of iDRAC.
Select Collection Components:
When prompted to select components for the collection, check the boxes for System Information and Debug Logs only.
Ensure no other components are selected to limit the collection to just the required data.
Start the Collection:
Confirm your selection, then click Start or Generate. This will initiate the process to gather the specified data from the system.
Save the Collection Locally:
Once the collection is complete, you should see an option to Download or Save the file.
Click the download link and save the collection file locally on your computer.
Verify the Collection File:
Check the downloaded file to ensure it contains only the system information and debug logs. It should be in a format such as ZIP or TAR, depending on the system configuration.
By following these steps, you can successfully generate a SupportAssist collection with just the system information and debug logs and save it to your local system for further review or support purposes.
SIMULATION
A customer has relocated one of their Dell PowerEdge platform servers from their main data center to a remote edge location, which uses a different network segment.
Reconfigure the iDRAC network settings with the following information:
. IP Address (CIDR):
192.168.0.120 (/24)
. Gateway: 192.168.0.1
. DNS Server 1: 10.10.0.1
. DNS Server 2: 10.10.0.2
To reconfigure the iDRAC network settings with a new IP address, gateway, and DNS servers, follow these steps in the iDRAC interface:
Step-by-Step Guide:
Access iDRAC Network Settings:
Log into the iDRAC interface.
Go to the iDRAC Settings tab in the top menu.
Select Network from the dropdown options. This will open the network configuration page.
Change IP Address and Subnet Mask:
In the Network settings, locate the section for IPv4 Settings.
Set the IP Address to 192.168.0.120.
For the Subnet Mask, since it's a /24 CIDR, set it to 255.255.255.0.
Configure the Gateway:
In the same section, find the field for Default Gateway.
Enter the Gateway as 192.168.0.1.
Update DNS Server Information:
Scroll down to the DNS Server settings.
Enter DNS Server 1 as 10.10.0.1.
Enter DNS Server 2 as 10.10.0.2.
Apply the Settings:
After entering all the new network information, click on Apply or Save to confirm the changes.
The iDRAC interface may prompt for a restart to apply network changes. Follow any prompts as needed.
Verify the Configuration:
After applying the changes, check that the iDRAC is accessible at the new IP address 192.168.0.120.
Confirm that the gateway and DNS settings are properly configured by testing connectivity or accessing the iDRAC from a device within the same network segment.
By completing these steps, you will have reconfigured the iDRAC network settings for the new network segment, allowing remote management of the Dell PowerEdge server at the edge location.
SIMULATION
The system administrator cannot boot their R660 server. To help troubleshooting, use the iDRAC
Ul to enable capturing the full POST sequence for the next time it attempts to boot.
To enable capturing the full POST (Power-On Self-Test) sequence using the iDRAC interface, follow these steps:
Step-by-Step Guide:
Log into the iDRAC Interface:
Access the iDRAC UI using the server's IP address from a web browser.
Enter your credentials to log in.
Navigate to System BIOS Settings:
Go to the Configuration tab on the top menu.
Select BIOS Settings from the dropdown menu. This will take you to the settings where you can manage BIOS-related configurations.
Enable POST Sequence Logging:
In the BIOS Settings, look for an option related to POST Behavior or Boot Sequence Capture.
Enable Verbose Mode or Capture Full POST Sequence. This setting ensures that the entire POST process is logged in detail during the next boot attempt.
Alternatively, if there is a specific setting for Capture System Boot Logs, enable it to ensure detailed logging during POST.
Apply the Changes:
After enabling the POST capture option, click Apply or Save.
iDRAC may prompt for confirmation or inform you that changes will take effect upon the next reboot. Confirm any prompts as required.
Restart the Server (if necessary):
If the server is currently off, attempt to power it on. If it's on, you may need to perform a Graceful Shutdown followed by a restart to initiate the POST sequence.
Review POST Logs After Reboot:
Once the server attempts to boot, return to the iDRAC Logs section to review the captured POST logs.
Go to Maintenance > System Event Log or Lifecycle Log to view the detailed logs from the POST sequence. This can help diagnose why the server is failing to boot.
By enabling this setting, you will capture detailed information during the POST process, which can then be reviewed to identify any hardware or configuration issues preventing the server from booting successfully.
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