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Dell EMC Exam DEA-2TT3 Topic 5 Question 36 Discussion

Actual exam question for Dell EMC's DEA-2TT3 exam
Question #: 36
Topic #: 5
[All DEA-2TT3 Questions]

A service is offered to consumers from 9 A.M. to 5 P.M., Monday through Friday. The service experiences downtime from 3 P.M. to 5 P.M. on Wednesday of a given week.

What is the service availability for that week?

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Suggested Answer: A

Service Availability (SA) = (Agreed Service Time(AST)-Downtime/AST) x 100 So, Agreed service time = 8 hours per day x 5 = 40 hours Downtime = 2 hours SA = (40-2/40) x 100 = 95.00%


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