Dell EMC Exam D-GAI-F-01 Topic 2 Question 11 Discussion

Actual exam question for Dell EMC's D-GAI-F-01 exam

Question #: 11
Topic #: 2

[All D-GAI-F-01 Questions]

A company is considering using Generative Al in its operations.

Which of the following is a benefit of using Generative Al?

ADecreased innovation

BHigher operational costs

CEnhanced customer experience

DIncreased manual labor

Show Suggested Answer

Suggested Answer: C

Generative AI has the potential to significantly enhance the customer experience. It can be used to personalize interactions, automate responses, and provide more engaging content, which can lead to a more satisfying and tailored experience for customers.

The Official Dell GenAI Foundations Achievement document would likely highlight the importance of customer experience in the context of AI. It would discuss how Generative AI can be leveraged to create more personalized and engaging interactions, which are key components of a positive customer experience1. Additionally, Generative AI can help businesses understand and predict customer needs and preferences, enabling them to offer better service and support23.

Decreased innovation (Option OA), higher operational costs (Option OB), and increased manual labor (Option OD) are not benefits of using Generative AI. In fact, Generative AI is often associated with fostering greater innovation, reducing operational costs, and automating tasks that would otherwise require manual effort. Therefore, the correct answer is C. Enhanced customer experience, as it is a recognized benefit of implementing Generative AI in business operations.

by Felicitas at Sep 18, 2024, 05:20 AM

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Lilli

4 months ago

I'm going to go with 'enhanced customer experience' because that's the only answer that makes sense to me. The others just seem like they're trying to trick us.

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Wei

4 months ago

Decreased innovation? What kind of world do we live in where AI actually decreases innovation? That's just crazy talk.

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Catrice

3 months ago

Yes, Generative AI can help improve customer experience through personalized interactions.

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Beata

3 months ago

C) Enhanced customer experience

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Alaine

3 months ago

I think the benefit of using Generative AI is actually increased innovation, not decreased.

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Arlyne

3 months ago

A) Decreased innovation

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Dottie

3 months ago

I agree, using Generative AI can definitely enhance customer experience.

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Fletcher

4 months ago

C) Enhanced customer experience

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Marguerita

4 months ago

Increased manual labor? I mean, isn't the whole point of AI to reduce the need for manual work? This exam question is a bit puzzling.

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Lorean

4 months ago

Higher operational costs? Nah, that can't be right. Generative AI is supposed to streamline things, not make everything more expensive.

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Paola

4 months ago

Generative AI can definitely enhance the customer experience. That's a no-brainer!

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Vivienne

4 months ago

I'd have to go with C. Anything that can enhance the customer experience is a win in my book. Plus, it's way better than increased manual labor. I'm not a fan of that!

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Serina

3 months ago

Using Generative AI can definitely give companies a competitive edge in the market.

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Bok

3 months ago

I think it can also streamline processes and make things more efficient.

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Rosendo

3 months ago

Definitely, it can help improve customer satisfaction and loyalty.

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Christa

4 months ago

I agree, enhancing customer experience is crucial for a company's success.

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Nicolette

5 months ago

C) Enhanced customer experience. With Generative AI, the possibilities are endless. I can already imagine the chatbots and virtual assistants of the future.

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Desire

5 months ago

I'm going with C as well. Who doesn't want a better customer experience? It's like having a personal assistant, but with AI!

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Vallie

3 months ago

C is the clear choice here. It can help streamline processes and make things easier for both customers and employees.

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Susy

4 months ago

Agreed, C is definitely the way to go. It can really improve efficiency and satisfaction.

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Joseph

4 months ago

I'm going with C as well. Who doesn't want a better customer experience? It's like having a personal assistant, but with AI!

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Stevie

5 months ago

I believe option C, enhanced customer experience, is the correct answer because Generative AI can personalize interactions and improve overall service quality.

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