A mechanical engineer's PC has started randomly shutting off whenever the engineer attempts to render a design. The mechanical engineer states that the PC has worked for three years without issue. Which of the following should the technician perform first to diagnose the issue? (Select two).
The mechanical engineer's PC shutting off during resource-intensive tasks like rendering could be caused by overheating or hardware issues. The two most logical steps to diagnose the problem are:
B . Check if the computer is overheating: Rendering is a CPU- and GPU-intensive task that generates heat. Overheating could cause the system to shut down as a protective measure. Checking the system's temperature can help identify if this is the cause.
A . Listen for POST beeps when turning on the PC: POST (Power-On Self-Test) beeps can indicate hardware issues, such as with the motherboard, CPU, or GPU. Listening for beeps can help identify potential problems with these components.
Why the other options are incorrect:
C . Run chkdsk: This tool is used for checking disk integrity, but the symptoms don't suggest a hard drive issue.
D . Reinstall the operating system: Reinstalling the OS is a time-consuming step and not typically necessary for hardware-related shutdowns.
E . Check if the graphics card is compatible with the motherboard: If the PC has been working for three years, the GPU is already compatible with the motherboard.
F . Replace the HDD: There's no indication that the hard drive is causing the issue, as the problem occurs during rendering, which is more GPU/CPU-intensive.
This topic falls under the Hardware Troubleshooting domain in the CompTIA A+ Core 1 exam.
A technician needs to figure out why a laser printer is intermittently not feeding paper to print. The technician verifies the issue by running several copy-and-print tests. Which of the following should the technician do next?
Intermittent paper feeding issues in a laser printer are commonly caused by dirty or worn-out pickup rollers. Cleaning the rollers can restore proper functionality. This aligns with the CompTIA A+ Core 1 objective related to troubleshooting and maintaining printer
A user reports that files are taking hours to transfer from a device to an external USB drive. The technician confirms that the device's cables are connected and the correct USB port is being used. Which of the following steps should the technician take next when troubleshooting the issue?
When a device is experiencing slow file transfers to an external USB drive and the physical connections are confirmed to be correct, the next step is to update the device drivers. Outdated or corrupt drivers can cause suboptimal performance and slow transfer speeds. Updating the drivers can resolve these issues and improve the device's communication with the USB drive, leading to faster file transfers.
CompTIA A+ Core 1 Exam Objectives Section 5.0: Hardware and Network Troubleshooting.
Which of the following should a technician use to terminate an RJ45 port?
To terminate an RJ45 port, a technician should use a punchdown tool. This tool is specifically designed to insert and cut (terminate) the wires into a patch panel, keystone jack, or a network surface mount box. The punchdown tool ensures that the wire is properly seated in the terminal block and that the connection is secure. It also trims the excess wire during the termination process, which is not a function that cable testers, toner probes, or cable strippers are designed to perform.
CompTIA A+ Certification Core 1 220-1101 study materials and learning resources1.
Some users are unable to access resources on the file server. A technician reviews the server network information and finds the following settings:
Which of the following is the most likely explanation?
Given the network information for the server ''InternalToolCentral'' with an IP address of ''192.130.230.5'' and a subnet mask of ''255.255.255.0'', the gateway address should be within the same network range. However, the gateway address is listed as ''192.130.230.1'', which is correct and within the same subnet. Therefore, the issue is not with the gateway settings.
The DNS servers are listed as ''8.8.8.8'' and ''4.2.2.1'', which are public DNS servers and should be able to resolve domain names correctly if they are reachable.
The open ports listed include 25 (SMTP), 80 (HTTP), 110 (POP3), 443 (HTTPS), and 3306 (MySQL), which are standard ports for their respective services.
Considering the provided options and the network settings, the most likely explanation for users being unable to access resources on the file server is: A. Applicable ports have been closed during routine hardening. This could prevent users from connecting to the necessary services on the file server.
Networking best practices and troubleshooting steps as covered in the CompTIA A+ certification materials.
Understanding of network configurations and services related to file server accessibility.
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