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CompTIA Exam SK0-005 Topic 1 Question 75 Discussion

Actual exam question for CompTIA's SK0-005 exam
Question #: 75
Topic #: 1
[All SK0-005 Questions]

A server recently started sending error messages about running out of memory while in use. After a maintenance period during which more memory was added, the server is still unable to consistently remain powered on. Which of the following should the technician check first?

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Suggested Answer: A

When troubleshooting memory-related errors, it's essential to consider several key factors:

Memory Compatibility: Memory modules must match the specifications supported by the motherboard (e.g., DDR4 vs. DDR5, ECC vs. non-ECC, buffered vs. unbuffered). Using incompatible RAM can cause boot failures, crashes, or instability.

Memory Speed: While RAM speed mismatches can affect performance, they typically do not cause a server to fail to power on. Most systems automatically adjust to the slowest module.

Memory Slots: Incorrect installation or damaged slots could be an issue, but the priority is to check compatibility first.

Boot Order: This setting controls the sequence in which devices boot the OS, which is unrelated to memory-related power issues.

Since the server remains unstable after adding memory, the most likely issue is an incompatibility with the motherboard. The first step is to verify whether the newly installed RAM meets the server's hardware requirements.


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