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CompTIA Exam PK0-005 Topic 4 Question 23 Discussion

Actual exam question for CompTIA's PK0-005 exam
Question #: 23
Topic #: 4
[All PK0-005 Questions]

Two team members have a minor disagreement on how a task should be performed. The project manager plans to meet with the team members to discuss the matter. Which of the following techniques should the project manager use to emphasize the areas of agreement and downplay the opposing views?

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Suggested Answer: C

Smoothing is a conflict resolution technique where the project manager emphasizes areas of agreement and downplays the areas of difference. By focusing on common ground and minimizing the importance of the conflicting points, the project manager aims to reduce the tension and encourage cooperation among team members. This approach is often used for minor disagreements where maintaining harmony is more important than resolving the conflict itself.


by Staci at May 30, 2024, 02:12 PM

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Thaddeus
5 months ago
Smoothing, huh? Sounds like the project manager is trying to avoid a little team drama. Gotta keep those egos in check, am I right?
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Kati
4 months ago
A) Compromising
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Donte
4 months ago
C) Smoothing
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Lucy
4 months ago
D) Collaborating
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Micheline
4 months ago
A) Compromising
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Marge
5 months ago
A) Compromising is the best option. Both team members can give a little and find a middle ground that works for everyone.
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Danilo
5 months ago
I'm going with B) Forcing. Sometimes you just have to put your foot down and make the team do it your way. That's what a project manager is for, right?
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Carol
4 months ago
I agree, compromising might also be a good option. It's about finding a middle ground that satisfies both team members.
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Allene
5 months ago
I think D) Collaborating would be a better approach. It's important to work together and find a solution that everyone can agree on.
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Alana
5 months ago
D) Collaborating is the way to go. The team members need to work together to find a solution, not just sweep the disagreement under the rug.
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Janey
5 months ago
D) Collaborating is definitely the best approach. Working together can lead to a more effective solution.
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Ceola
5 months ago
A) Compromising might be a good option too. Finding a middle ground could help resolve the disagreement.
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Lili
6 months ago
I agree with Avery. Collaborating would help find a solution that satisfies both team members.
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Casey
6 months ago
C) Smoothing seems like the obvious choice here. Emphasizing agreement and downplaying differences is exactly what smoothing is all about.
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Kent
6 months ago
D) Collaborating
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Wilbert
6 months ago
A) Compromising
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Ronnie
6 months ago
C) Smoothing
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Aleta
6 months ago
Agreed, it will help us focus on our common ground and find a solution.
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Roosevelt
6 months ago
A) Compromising
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Reynalda
6 months ago
I think we should use the smoothing technique to address our disagreement.
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Avery
7 months ago
I think the project manager should use Collaborating.
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