A public, wireless ISP mounts its access points on top of traffic signal poles. Fiber-optic cables are installed from a fiber switch through the ground and up the
pole to a fiber-copper media converter, and then connected to the AP. In one location, the switchport is showing sporadic link loss to the attached AP. A similar link loss is not seen at the AP interface. The fiber-optic cable is moved to another unused switchport with a similar result. Which of the following steps should the assigned technician complete NEXT?
Fiber-optic cables are cables that use light signals to transmit data over long distances at high speeds. Fiber-optic cables are sensitive to dirt, dust, moisture, or other contaminants that can interfere with the light signals and cause link loss or signal degradation. To troubleshoot link loss issues with fiber-optic cables, one of the steps that should be completed next is to clean the fiber-optic cable ends with a lint-free cloth or a specialized cleaning tool. Cleaning the fiber-optic cable ends can remove any dirt or debris that may be blocking or reflecting the light signals and restore the link quality.
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