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CompTIA Exam 220-1102 Topic 8 Question 16 Discussion

Actual exam question for CompTIA's 220-1102 exam
Question #: 16
Topic #: 8
[All 220-1102 Questions]

A user updates a mobile device's OS. A frequently used application becomes consistently unresponsive immediately after the device is launched. Which of the following troubleshooting steps should the user perform FIRST?

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Suggested Answer: B

Checking for application updates is the first troubleshooting step that the user should perform, because the application may not be compatible with the new OS version and may need an update to fix the issue. Deleting the application's cache, rolling back the OS update, or uninstalling and reinstalling the application are possible solutions, but they are more time-consuming and disruptive than checking for updates. Reference: : https://www.comptia.org/training/resources/exam-objectives/comptia-a-core-2-exam-objectives : https://www.lifewire.com/how-to-update-apps-on-android-4173855


by Beckie at May 29, 2023, 01:17 AM

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