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CompTIA Exam 220-1102 Topic 4 Question 38 Discussion

Actual exam question for CompTIA's 220-1102 exam
Question #: 38
Topic #: 4
[All 220-1102 Questions]

A user is attempting to access a shared drive from a company-issued laptop while working from home. The user is unable to access any files and notices a red X next to each shared drive. Which of the following needs to be configured in order to restore the user's access to the shared drives?

Show Suggested Answer Hide Answer
Suggested Answer: B

When a user is unable to access shared drives from a company-issued laptop while working from home, the likely requirement is:

VPN (Virtual Private Network): A VPN allows secure access to the company's network from a remote location. Without a VPN connection, the user cannot access network resources such as shared drives.

IPv6: Involves IP addressing and is not directly related to accessing shared drives.

IPS (Intrusion Prevention System): Provides network security but does not facilitate access to shared drives.

DNS: Manages domain name resolution and is not typically the issue when specific shared drives are inaccessible.


CompTIA A+ 220-1102 Exam Objectives, Section 2.7: Explain common methods for securing mobile and embedded devices.

VPN configuration and remote access documentation.

Contribute your Thoughts:

Reena
3 months ago
I think VPN is the best option because it would establish a secure connection to the company network.
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Demetra
3 months ago
I'm not sure, but I think D) DNS could also be the correct answer.
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Mitzie
3 months ago
Maybe the user's just confused and thinks they're in a shared drive instead of their own fridge. Who knows with these remote workers these days?
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Krystal
2 months ago
B: I think the issue might be with the DNS settings.
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Talia
2 months ago
A: Have you tried connecting to the VPN?
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Stevie
3 months ago
Aha! It's the IPS! The Intrusion Prevention System must be blocking the user's access. C) IPS is the answer, no doubt about it.
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My
3 months ago
IPv6? Really? This isn't 1999, folks. The user is probably just missing the VPN connection. B) VPN is the obvious solution here.
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Levi
2 months ago
No, I haven't. Let me give that a shot. Thanks!
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Joesph
3 months ago
Have you tried connecting to the VPN?
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Reuben
4 months ago
I bet it's a DNS problem. The user can't resolve the shared drive's address, so they need to configure the DNS settings. D) DNS is my pick.
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Tyisha
2 months ago
Yes, DNS is essential for accessing shared drives. D) DNS is definitely the solution here.
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Lang
3 months ago
I agree. VPN might help with secure connection, but in this case, DNS is the key. D) DNS is the answer.
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Fausto
3 months ago
I think you're right. DNS is responsible for resolving domain names to IP addresses. D) DNS is the way to go.
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Leslee
4 months ago
Hmm, this seems like a classic VPN issue. The user can't access the shared drives, so they probably need to connect to the company's VPN first. I say B) VPN is the way to go.
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Naomi
3 months ago
Agreed, VPN is the solution to restore access to the shared drives. They just need to establish a secure connection.
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Karan
3 months ago
Yes, VPN is the key here. Once they connect, they should be able to access the files without any issues.
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Penney
3 months ago
I think you're right, the user definitely needs to connect to the VPN to access the shared drives.
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Garry
4 months ago
I agree with Shizue, VPN would allow secure access to the shared drives.
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Shizue
4 months ago
I think the answer is B) VPN.
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