A user is attempting to access a shared drive from a company-issued laptop while working from home. The user is unable to access any files and notices a red X next to each shared drive. Which of the following needs to be configured in order to restore the user's access to the shared drives?
When a user is unable to access shared drives from a company-issued laptop while working from home, the likely requirement is:
VPN (Virtual Private Network): A VPN allows secure access to the company's network from a remote location. Without a VPN connection, the user cannot access network resources such as shared drives.
IPv6: Involves IP addressing and is not directly related to accessing shared drives.
IPS (Intrusion Prevention System): Provides network security but does not facilitate access to shared drives.
DNS: Manages domain name resolution and is not typically the issue when specific shared drives are inaccessible.
CompTIA A+ 220-1102 Exam Objectives, Section 2.7: Explain common methods for securing mobile and embedded devices.
VPN configuration and remote access documentation.
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